Terms of Service

Welcome to Zabbra. These Terms of Service govern your access to and use of the Zabbra website, software, tools, and related services.

By creating an account, purchasing a subscription, or using Zabbra, you agree to these Terms.

1. The Service

Zabbra provides tools for developing, generating, refining, presenting, and preparing artwork and creative concepts for promotional products and related uses.

Features may include:

• Art Only projects
• Merch projects
• artwork generation
• product-aware artwork generation
• refinements and versions
• Adapt for a Product
• product previews
• presentations
• vector creation
• logos and brand colors
• Brand References
• Business team functionality

Available features and usage limits depend on the user's plan.

2. Accounts

Users must provide accurate account information and maintain the security of their login credentials.

Users are responsible for activity occurring through their accounts.

Business account owners and administrators are responsible for managing authorized account members and seats.

3. Acceptable Use

Users may not:

• upload material they do not have the right to use
• use Zabbra to knowingly infringe copyrights, trademarks, or other intellectual property rights
• use the service for unlawful, fraudulent, deceptive, or abusive purposes
• interfere with or disrupt Zabbra
• attempt unauthorized access to Zabbra systems or accounts
• reverse engineer or misuse proprietary Zabbra systems except where permitted by applicable law

4. Your Uploaded Content

You retain ownership of logos, trademarks, artwork, images, creative briefs, brand materials, reference materials, and other content you upload to Zabbra.

You represent that you have the rights or permission necessary to submit and use that content.

You grant Zabbra a limited license to store, process, reproduce, modify, transmit, and display your content as reasonably necessary to provide, secure, maintain, and improve the service.

Zabbra does not claim ownership of your uploaded content.

5. Ownership of Generated Content

As between you and Zabbra, you own any rights you may have in artwork, concepts, presentations, vector outputs, and other creative content generated through your use of Zabbra, subject to applicable law and third-party rights.

Zabbra does not claim ownership of your generated outputs.

Because laws concerning automated and AI-generated content continue to develop, Zabbra does not guarantee that generated material:

• is eligible for copyright protection
• is unique
• is free of similarities to existing works
• is trademark-clear
• is non-infringing
• may be exclusively owned
• is suitable for a particular commercial use

You are responsible for determining whether generated content may lawfully be used for your intended purpose.

6. Review Before Commercial or Production Use

Generated artwork may contain inaccuracies, unintended imagery, inaccurate text, similarities to existing material, or elements unsuitable for production.

You are responsible for reviewing content before:

• customer presentation
• sale
• production
• publication
• distribution
• commercial use

You are responsible for any trademark, copyright, licensing, brand, or legal clearance appropriate to your use.

7. Product Previews

Zabbra product previews are presentation tools.

They are not guaranteed to represent exact:

• decoration dimensions
• imprint areas
• product colors
• production tolerances
• printing methods
• embroidery limitations
• final manufactured appearance

Production specifications should be confirmed with the appropriate supplier, manufacturer, decorator, or production partner.

8. Vector Files

Vector creation is intended to assist with preparation of artwork for production.

Vector files should be reviewed before production for matters including:

• paths
• shapes
• colors
• text
• separations
• scaling
• production suitability

Zabbra does not guarantee that a generated vector file is production-ready without review.

9. Plans and Usage Limits

Zabbra offers Free, Premier, Pro, Business, and any other plans Zabbra may introduce.

Plans may differ in:

• project allowances
• vector allowances
• Brand Reference access
• team functionality
• seat allowances
• other features

Current plan features and limits are displayed in Zabbra's pricing and account interfaces.

Free accounts may provide access to advanced Zabbra functionality so users can evaluate the service while remaining subject to limited lifetime project and vector allowances.

Business plans may include pooled usage based on active paid members.

Pending invitations do not necessarily count as active paid users unless otherwise stated at purchase.

10. Subscriptions and Billing

Paid subscriptions are billed on a recurring basis unless otherwise stated.

By purchasing a subscription, you authorize Zabbra and its payment provider to charge your selected payment method for subscription charges, applicable taxes, and authorized adjustments.

Subscriptions automatically renew until canceled.

Billing and payment processing may be provided by Stripe or another payment provider.

11. Cancellation

Paid subscriptions may be canceled through the user's Zabbra billing area or available payment-management tools.

Unless otherwise stated, cancellation takes effect at the end of the current paid billing period.

Paid access generally remains available through the end of that period.

When paid access ends, the account may revert to the Free plan and its applicable limits.

12. Failed Payments

If a subscription payment fails, payment may be retried.

Zabbra may continue paid access temporarily while payment is being retried.

If a subscription becomes unpaid or terminates, the account may revert to Free status.

13. Refunds

Subscription charges are generally non-refundable after a billing period begins, except where required by law or where Zabbra determines that a billing error or other qualifying circumstance warrants a refund.

Refund and cancellation details may also be described in Zabbra's Refund & Cancellation Policy.

14. Third-Party Services

Zabbra may rely on third-party services for:

• payments
• hosting
• databases
• authentication
• artificial intelligence
• image processing
• vectorization
• analytics
• communications
• security

Use of Zabbra may involve processing by those providers as necessary to deliver the service.

15. Service Availability

Zabbra may modify, add, remove, suspend, or discontinue features from time to time.

Zabbra does not guarantee uninterrupted or error-free operation.

Temporary interruptions may occur for maintenance, security, provider outages, upgrades, or technical reasons.

16. Termination

Zabbra may suspend or terminate accounts that:

• violate these Terms
• misuse the service
• create security risks
• engage in unlawful activity
• fail to pay applicable charges

Users may discontinue use of Zabbra at any time.

17. Disclaimer of Warranties

Zabbra is provided "AS IS" and "AS AVAILABLE" to the fullest extent permitted by law.

Zabbra does not warrant that generated content will be error-free, unique, legally protectable, production-ready, or appropriate for a particular purpose.

18. Limitation of Liability

To the fullest extent permitted by law, Zabbra will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from use of the service.

To the fullest extent permitted by law, Zabbra's total liability arising from or relating to the service will not exceed the amount paid by the user to Zabbra during the twelve months preceding the event giving rise to the claim.

19. Changes to These Terms

Zabbra may update these Terms from time to time.

The updated version will display a revised effective date.

Material changes will be communicated where reasonably appropriate.

Continued use of Zabbra after updated Terms become effective constitutes acceptance of those Terms.

20. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

21. Communications

By creating an account, you agree that Zabbra may send you transactional and service-related communications. Where permitted by law, Zabbra may also send marketing communications, which you may opt out of at any time.

22. Contact

Questions regarding these Terms may be sent to:

Zabbra

836 Southampton Road, Ste. B239. Benicia Ca 94510

info@getzabbra.com